Privacy Policy
Purpose of the Policy
The purpose of our Privacy Policy is to outline what personal information we collect during the course of running our business, what we do with the personal information received and what measures we take to ensure this information is treated in accordance with the requirements of the Privacy Act.
About Us
Lincraft Australia Pty. Ltd. (Lincraft) is a retailer of Craft, Fabric and Home wares. We are bound by the provisions of the Privacy Act. For more information on our business, please visit our corporate website: www.Lincraft.com.au or contact our Head Office on 1300 730 140.
Information We Collect
Information may be collected via our stores, website or Head Office, including various departments such as Human Resources, Finance and Marketing.
Use of Information Collected
Any information Lincraft collects through the course of normal business dealings remains confidential. Lincraft does not sell, trade or participate in unauthorised use of personal information. We may use the information provided to perform statistical analysis of customer shopping habits or other similar activities, but this is for internal marketing purposes only. We may also use the personal information to send you information about our promotions and products if you have opted in for this service.
Lincraft does not send unsolicited e-mails.
Direct marketing
If you do not wish to be contacted by Lincraft (about special offers, discounts or other promotional events), write to Lincraft Australia Pty. Ltd. 56 Rosebank Ave, Clayton South Victoria 3169. Or call Lincraft Australia Pty. Ltd on 1300 730 140
Disclosure of Information Collected
Lincraft takes all reasonable precautions to ensure that any personal information received is kept confidential. In some instances, it is necessary to disclose some of your personal information to third parties or contractors such as delivery contractors. Lincraft will take all appropriate steps to ensure our suppliers and contractors only use the information provided to them for the relevant purpose. No personal information will be disclosed to any other third party without your consent.
Consent
Customers who do not wish to have their personal information used for marketing by Lincraft should indicate this at the time of purchase, in correspondence, at interview or any other point of contact with a representative of our company. We also understand that when shoppers visit our website they may not wish to become a member of Club Lincraft. We respect that and have provided visitors the option to not sign up as a member and to opt out at any time they no longer wish to be a member of the site.
Access to personal information
Individuals may request details of their personal information by writing to Lincraft Australia Pty. Ltd. 56 Rosebank Ave, Clayton South, Victoria 3169. Lincraft will endeavour to respond within fourteen (14) days, provided the information requested meets the requirements under the Privacy Act. Requests that do not meet the requirements will be responded to accordingly. Any information that you have provided may be corrected or brought up to date at any time. For privacy and accuracy reasons Lincraft relies on the customer to provide any changes or updates to individual information.
Cookies
The Lincraft website uses “system cookies”. A “system cookie” is a small amount of information stored on the user's computer by our web site server. System cookies are not code and are never executed. Hence they cannot contain viruses or harm your computer system in any way. They cannot read any private information from your computer.
The “system cookie” identifies the user's browser. It does not identify the user personally and no personal information is stored within Lincrafts “system cookies”. “System Cookies” can be disabled by the user going to the preferences or options menus in their browser. We would recommend that you don't disable cookies to allow for a better experience at Lincraft Online.
Information Security
Our website contains links to other sites, however no personal information is exchanged. These links are for information purposes only. Lincraft does not store or keep credit card numbers from on-line transactions.
Whilst every endeavour is made to ensure every shopping experience with us is a good one, in the event that a credit card is used without the holder's authorisation, the card holder must notify their credit card provider in accordance with their reporting rules and procedures.
Lincrafts computer network has the necessary security measures to protect it from unauthorised third party access. The internal network also has levels of security to ensure information of a sensitive nature is only accessible by authorised staff members. All hard copies of sensitive information are stored securely and are not accessible by unauthorised persons.
Children and Young People
The Lincraft website is accessible to people of all ages. However, we are mindful that some customers who register as members may be under the age of 18. In the interests of their personal safety, we urge children to check with their parents before entering personal information on any website and ask parents to discuss these issues with their children.
Lincraft will also ensure that appropriate disclosures are made at the time of collection of other information from minors, and will only collect this information where it is appropriate to do so. Information collected will only be used for appropriate purposes.
Changes to Policy
It may be necessary for us to make alterations to this policy from time to time to keep pace with changing legislative requirements.
Feedback If you have any comments, suggestions or questions, please contact us via email or write to: Lincraft Australia Pty. Ltd. 54-56 Rosebank Ave, Clayton South, Victoria 3169. Or by phone on (03) 8558 9200 or email us at customers@lincraft.com.au
Conditions of Use:
Introduction
You should read these Conditions of Use carefully. In these Conditions of Use "We", "Our" or "Us" means Lincraft Australia Pty. Ltd. ABN: 94 401 362 364 (Lincraft) and includes its directors, employees and agents; and "You" or "Your" means the person who accepts these Conditions of Use, by using this website. Acceptance by You of these Conditions of Use binds You and all of Your employees, officers and agents to comply with these Conditions of Use. Without implying any licence to do so, if you pass on any information contained in the web site to any other person, you should pass on these Conditions of Use also and draw it to their attention.
Your Information Please ensure that all information provided by You in making use of this website or any of the information, services or material provided by this website is and remains accurate and complete.
Binding Conditions and Variations
These Conditions of Use and any which are imposed by law and which may not lawfully be excluded, are the only conditions which bind Us. Our commitment to make an informative website means that we are constantly adding new features and information to the site. Because of this, from time to time, our policies will be reviewed and may be revised. Lincraft reserves the right to change its privacy policy at any time and notify You by posting an updated version of the policy on its website. By using this website or the services provided through it after the Conditions of Use have been varied, You agree to be bound by the varied Conditions of Use.
Exclusions and Limitations of Liability
All statutory or implied terms, conditions or warranties concerning the quality or condition of this website or any information, service, material, advice or recommendation supplied by Us to You through this website is limited to the fullest extent permitted by law. If We breach any term, condition or warranty which is implied by law and which cannot lawfully be excluded, Our liability for a breach of the applicable term, condition or warranty (other than a warranty implied by section 69 of the Trade Practices Act 1974 (Cth) or corresponding state legislation) is limited to, at Our election: (a) the resupply of the relevant goods, advice, service, recommendation or information; or (b) the payment to You of the cost of having the relevant goods, advice, service, recommendation or information supplied again. Except to the extent that liability may not lawfully be excluded, We will not be under any liability to You (or any of Your officers, agents or employees) for any loss of profit or anticipated profit, loss of data, loss of use, damage to goodwill and loss due to delay, or other direct or indirect loss or damage (including without limitation consequential loss or damage,) however caused (including without limitation due to breach of contract, negligence and/or breach of statute) which may be suffered or incurred or which may arise from or in connection with Your use of this website or Your use of or reliance upon any of the information, services and/or materials contained in it or provided by it to You or Our negligence or Our breach of Our obligations under these Conditions of Use. We do not warrant that any of the functions contained in the website or your access to the website will be uninterrupted or error-free, or that any notifications (such as may be selected in the investor relations section of the website), will be made in a timely manner, or at all. The information contained in this website is derived from sources believed to be true and accurate. However, the content may include errors and changes or events may occur which cause the information to be inaccurate or out of date. For various reasons substantial delays may occur before particular information on the website is updated. Accordingly, We do not warrant the reliability, accuracy, currency or completeness of that information and any reliance by You upon that information is at Your sole risk. You should satisfy yourself as to the currency and accuracy of any information provided through this website. You must indemnify Us and hold Us harmless against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from any breach by You of these Conditions of Use, Your access and/or use of the website or reliance on its contents or information received through it by Yourself or any person accessing any content through Your website.
Links to Other Sites
Lincraft will from time to time publish links to other websites on this website. Contents, hyperlinks or information held on other sites is not the responsibility of Lincraft . These links are provided for Your convenience only and by accessing these linked sites You agree to any terms of access or use imposed by those linked sites. We do not endorse any material on those websites and do not provide any warranty, or assume any responsibility, regarding the quality, accuracy, source, merchantability, fitness for purpose or any other aspect of the material on those websites, nor do we warrant that material on other websites does not infringe intellectual property rights of any other person. We accept no liability for any act, omission or default, whether negligent or otherwise, or any loss or damage occasioned by such negligent act or omission of any service provider or third party.
Copyright and Trade Marks
The materials displayed on this website, including without limitation all information, text, graphics, names, logos, trademarks, design, software and advertisements ("Content") are protected by copyright, trade mark and other intellectual property laws unless expressly indicated otherwise on the website. You may access and display these pages on a computer or a monitor, and print out for Your personal or internal business use any page or part of any page of this website. All other use, copying or reproduction (including reproduction on any other website) of any part of this website is prohibited unless expressly stated otherwise. You must not use this website in any manner or for any purpose which is unlawful or which violates the rights of any owner of any content. Unless expressly stated otherwise, nothing contained in this website should be construed as a licence or right of use of any trademark displayed on the website without the express written permission of the owner of the trademark.
Viruses
We do not represent or warrant that this website and any other information or material contained in, downloaded or accessible from this website, is free from computer viruses (including macro viruses) or any other defect or error which may affect Your software or systems. You should protect Your software and systems by installing and implementing Your own security and system checks.
Governing Law
The website under the domain name www.Lincraft.com.au is created and controlled by Lincraft Australia Pty. Ltd. in the State of Victoria, Australia. The laws of Victoria govern these Conditions of Use, and You and We submit to the exclusive jurisdiction of the Courts of Victoria and the Federal Court of Australia. We reserve the right to revise the content of, amend links from or withdraw access to this website at any time without notice. You must terminate your link to this website if we request you to do so, either directly or by notice on this website.