Lincraft Free Gift Voucher Offer Terms & Conditions: This promotional gift voucher is issued for use between 5/12/19 and 24/12/19 only, while stocks last. Voucher must be used in full during one transaction. One voucher per customer. Only one voucher can be redeemed in any one transaction. This gift voucher ("card") is issued by Lincraft Australia Pty Ltd ("Lincraft") ABN 94 401 362 364. A defaced, multilated, lost or stolen card will not be replaced, refunded or redeemed. This card once activated is: redeemable for merchandise at Lincraft stores in Australia; not redeemable at Lincraft online; not redeemable for cash and is not a negotiable instrument. Cash will not be given for any unused amount. Any unused amount after the expiry date of this card will not be refunded or credited.

*Free scissor offer available with any Toyota Sewing Machine purchase.



Australia COVID-19 Update

Due to Covid-19 and the subsequent shutdown of the Melbourne Metropolitan stores, we are experiencing substantial demand which is leading to significant delays in processing online orders.  We will endeavor to process your order within 10 business days. We thank you for your understanding, as we navigate through this difficult time and hope to return to our regular shipping schedule soon.


Contact Us

Phone: 1300 LINCRAFT (1300 546 272) 


Customer Service hours are between 9.00am and 5.00pm, Monday to Friday

Seamless Support
For help with your sewing machine, click here to find our library of videos to help you get the most out of your sewing machines.
With videos for beginners learning how to sew, as well as easy-to-follow guides on how to correctly set up your machine. 
Seamless Support Terms & Conditions:
To register and receive Lincraft Seamless Support, customers purchasing a sewing machine must be a member of Club Lincraft, which is free to join. This will enable us to keep a record of your sewing machine brand, model number and purchase date.
Customers registered for Lincraft Seamless Support, will receive a phone call within 7 days from the date of purchase to ensure that they are completely happy with their sewing machine and to offer free support and advice.
Ongoing support for Lincraft Seamless Support is limited to 12 months from date of purchase.
For manufacturers warranty/repair issues please call 0407 380 303.

I have a question about Lincraft Cakes Yarn


 No, this is Lincraft Cakes, whilst the construction is very similar and the composition is almost the same, it is not the same yarn.

Lincraft Cake Yarn has been specifically developed for Lincraft



 There are similarities in the colours but they are not the same. The colour names are different as this yarn is made exclusive to Lincraft.



 Yes we will, we have 8 colours to start with, and new colours will be arriving later in the season.

Follow us on Facebook, or join our email listing to find out the latest news. 



 Yes you can.

Lincraft Cakes and ‘Caron’ Cakes have the same recommended tension. Approx. 10ply.

But as always we recommend that you knit your own tension square before embarking on a project.

We have free projects available for the Lincraft Cakes. 


Do you need a Club Lincraft account to shop online?

No, you may shop online and check out as a guest user. 

Can I Layby products online?

No, all products must be immediately paid for in full. 

I need help with my order, who do I contact?

Our customer service team are happy to help with any questions or concerns regarding your online order.

They can be contacted either by phone or email:

Phone:  1300 LINCRAFT (1300 546 272)


Customer Service hours are between 9.00am and 5.00pm, Monday to Friday


Will I be notified when my order is confirmed?

Yes you will receive an order confirmation email once you have placed your order. If you do not receive this email within 24 hours, first check your junk folder and then contact our customer service team on 1300 LINCRAFT or at 

Alternatively, if you were signed in to a Club Lincraft account at that time of purchase, log in and check My Orders.


Cut Merchandise

Please note that cut or lineal product such as fabric cannot be returned or exchanged, unless faulty.

Are prices in Australian Dollars?

Yes, all prices are shown in Australian dollars. 


How do I update my Club Lincraft details?

Log in to your Club Lincraft account.

On the 'My Dashboard' page you have the option of editing your Contact Information, Address Book and Newsletter Subscriptions. 


What benefits do I receive as a Club Lincraft member?

As a Club Lincraft Member, you are entitled to the following benefits:

- Earn points for every dollar spent ($1 = 1 point)

- For every 250 points accumulated, you receive a $10 voucher in store *

- Exclusive online offers and sneak previews

- Everyday discounts on our Best Price Buttoned Down range

- Register your email address with us and receive a $10 voucher on your birthday each year

- 10% OFF dress patterns everyday

*Online only members will be emailed a Club Lincraft Rewards Voucher after reaching 500 points. Vouchers will be mailed out monthly.  Member must be subscribed to be sent a voucher.

What are Club Lincraft Points?

Club Lincraft Points are awarded to Club Lincraft Members on the completion of a single transaction. 

Points are awarded on the basis of 1 point for every $1 spent in a single transaction. 

In order to obtain points, a Club Member must present their card before the completion of the transaction or be logged into their account if purchasing online.



How can I use my Club Lincraft Points?

Club Lincraft Points are converted to vouchers

Your voucher will automatically be printed at point of sale in store when a minimum of 250 points are accumulated *. 

These credit voucher are valid for 3 months and cannot be redeemed for cash or replaced if lost. 

1.       This Voucher entitles the bearer to a discount to the face value only

2.       If not used in full within 3 Months of Issue date,  the balance, if any will expire.

3.       Vouchers are to be used in full. No change or credit note will be given.

4.       Vouchers can only be redeemed by the Primary card holder and your card must be present at the time of use.

5.       Vouchers are not negotiable, transferable or redeemable for cash.

6.       Vouchers are void if defaced, torn or tampered with in any way and if not will not be replaced.


*Online only members will be emailed a Club Lincraft Rewards Voucher after reaching 500 points. Vouchers will be mailed out monthly.  Member must be subscribed to be sent a voucher.

I can't sign in to my Club Lincraft account.

If you are having any difficulty signing into your Club Lincraft account, please ensure your card has been activated and that you are entering in the correct details. 

If you continue to have problems, please contact our customer service team on 1300 LINCRAFT or at 


What can I do if I forgot my password?

If you have forgotten your password, click on the 'Log In' page and then 'I have forgotten my password'.

You'll then be able to enter your email address and we'll send you a link to create a new one. 


Club Lincraft Competitions

To find out more about current competitions, please visit our Competitions T&C's page.

What are the Best Price Buttoned Down Products?

Best Price Buttoned Down Products are our fantastic products that we offer at a great price for our Club Lincraft Members. Just be signed in to your account to receive the Member price.

You can view our range of BPBD products by clicking here.

Club Lincraft Terms & Conditions

1. Membership
1.1 Membership is free to Australian residents. A person who wishes to become a member will be bound by these Terms and Conditions, as varied from time to time. No alteration, amendment or termination of the scheme will affect any Credit Vouchers which have been issued.
1.2 Club Lincraft may refuse any application for membership. 
1.3 A member must notify Club Lincraft immediately of any change of residential or email address. 
1.4  Club Lincraft may terminate a membership in the Club Lincraft program without notice for any reason including, without limitation, if the member:
· fails to comply with these membership Terms and Conditions;
· abuses any privilege accorded to the member under the Club Lincraft program; or
· supplies any misleading information or makes any misrepresentations to
Club Lincraft, or if the member does not use his or her membership for a period of 12 months or deceases or becomes bankrupt.
1.5 Membership can be used at all Lincraft stores.

2. Earning points
2.1  Club Lincraft points are earned on the basis that at least one standard point is issued for every $1 spent in a single transaction. From time to time, bonus points may be issued in addition to standard points under specially advertised promotions or competitions. For the purpose of calculating the value of an individual purchase, points are accrued based on the whole dollars paid, inclusive of GST. 
2.2   Points will be credited to a member’s account for purchases by the member of qualifying goods or services but not on Gift Vouchers.
2.3 In order to obtain points, a member must advise the staff member that they are a member before the purchase is concluded at the point of sale or, if the purchase is by telephone or mail order, by quoting the membership number. 
2.4  Points and the rights they confer cannot be sold, transferred, assigned or otherwise dealt with except in accordance with these Terms and Conditions. Points have no cash or monetary value. 

3.  Points
3.1 The accrual of a minimum of 250 points in a quarter will qualify the member to receive a credit voucher. The value of the voucher will be 4% of the total qualifying spend during that period.
3.2 Credit vouchers will have a validity of 3 months and cannot be redeemed for cash
or replaced if lost.
3.3 The value of the credit voucher will be based on the total number of points accrued by the end of the collection period and rounded down to the nearest dollar.
3.4 The redemption value of the points may be changed at Lincraft Australia’s discretion but will not affect any points issued prior to the date of change.

4. General
4.1  The Privacy Policy issued by Lincraft Australia Pty Ltd forms part of these Terms and Conditions, but shall prevail over these Terms and Conditions if they are inconsistent in any respect.
4.2  Club Lincraft reserves the right to suspend or terminate the Club Lincraft program at any time without prior notice. Club Lincraft will not be liable for the suspension or termination of the Club Lincraft program on any account whatsoever including (without limitation) for any points balance in a member’s account at the time of suspension or termination.
4.3  The promoter and owner of Club Lincraft is Lincraft Australia Pty Ltd, 60 Fulton Drive, Derrimut Victoria 3026, ABN 94 401 362 364.

Can I use Lincraft Voucher or Gift Cards online?

No, we are currently unable to process Lincraft Gift Cards and Club Point Vouchers for online orders.

You are however able to redeem your $10 Birthday Voucher online. To do this you are required to input your Birthday Voucher online code into the promo code box at checkout. 


How Can I Pay?

Lincraft will accept the following payment methods - Mastercard, Visa, AMEX, PayPal, Openpay or ZipPay. All prices are in Australian dollars including GST.

What is the delivery fee?

Lincraft will use Australia Post to deliver your goods.

We charge a flat rate shipping rate of *$8.95 for all orders *Conditions Apply

*Note: Delivery of larger items which do not comply with Australia Post’s specifications will be sent via Toll Ipec and incur a $20.00 delivery fee. This is noted in the product description and at checkout. 

What is the delivery time?

We endeavour to have your order delivered within 7 business days but are subject to Australia post delays at time. View the Australia Post timetable.

Lincraft Online will endeavour to supply all orders placed via the Lincraft Online Store.

All products are listed for sale in good faith, but it is possible that a supplier may notify us that a product is currently unavailable or no longer available. Upon receipt of this information from a supplier our online customer service team will contact you to let you know of the cancellation and provide a refund for your order or delay of your order.

Can I track my order?

All orders over $20.00 will receive an tracking number via email once the order has been shipped.

This tracking number can be used on the Australia Post website here to track the delivery of the order.

Do you ship Internationally?

No, we are only able to ship within Australia. 

Refund & Return Policy

We will always honour your rights for a refund, repair or replacement as requried by the Australian Consumer Law. Unless covered by the Australian Consumer Law we do not refund or exchange on products sold by the metre or paper patterns.

Wherever reasonable we will try and meet your expectations even for a "Change of mind" refund, provided it is returned within 90 days in a saleable condition, you have original proof of purchase and for refunds over $50, provide I.D. for store returns. 

Retain your receipt for refund, exchange or credit.

How do I get a Refund or Exchange?

There are two ways to obtain a refund or exchange for your online purchase:


Mail the item back to

Lincraft Online
60 Fulton Drive
Derrimut VIC 3026

The item must be in the original packaging, undamaged, saleable and include your Proof of Purchase. The item must be returned within 30 days of receipt.


Return the item to any Lincraft store within 30 days of receipt. It must be in the original packaging, undamaged, saleable and include your proof of purchase and the completed return form that was included with the product. 

Refunds can only be credited back to the credit card or Paypal account that was used to make the original purchase. The refund will be processed as soon as possible and generally within 3 days of receipt of the returned product. Unless the product is faulty or not what you ordered, we will not refund on cut or lineal product such as fabric. If we send you the wrong product or it is faulty, you will receive a full refund (including freight). Freight costs will not be refunded for 'change of mind' returns.

Please note - a refund on an online purchase excludes postage for "Change of mind" returns.